Problems occur when circumstances create an uncertainty or challenges that appear for the present moment to impede our ability to achieve a successfully desired outcome of favorable results. An example of a problem within the workplace would be when the communication is ineffective and reduces efficiencies between co-workers, executives, managers etc.. Another example of a problem would be an increase in your workload which prohibits your ability to meet designated timelines thus, impacting your projected profit’s goal. Therefore, to effectively and efficiently solve problems the process requires all employees to act in the capacity of a leader. Someone who will be open to listening and understanding with a panoramic view from all of the problem solution options and alternatives presented by the team that is outside of any of your proposed ideas. Actions that leaders in congruence with their team can implement focus on identifying the problem, defining the goals, brainstorming, assessing options and alternatives, choosing a solution, implementing that solution and evaluating the effectiveness of the chosen resolution. This is an iterative pattern of problem-solving processes as a “best case scenario solution” is implemented and then reviewed for efficacy and then dissolved if and when it is no longer effective. Maintenance Problems have an unexpected outcome. Either you expected a different outcome than currently in existence or a situation occurs that you believe should not have manifested. Achievement Problems occur when your current situation has not achieved the desired objective, but challenges exist prohibiting you from achieving that designated goal.



10 Origins of Real Problems = Impeding Work Productivity

  1. Office Politics
  2. Jealously
  3. Envy
  4. Competition
  5. Power Struggle
  6. Product Launches
  7. Client Crossovers
  8. Limited Resources
  9. Employee Self-Importance
  10. Implementing New Work Methodologies

4 Real Resolutions for Problem Solving

  1. Use a panoramic approach in viewing different options.
  2. Focus on solving the core work life cycle of the problem.
  3. Realize there are not any shortcuts to relieve increasing tension from problems.
  4. Designate time and attention to choosing the best option(s).

7 Benefits of Problems

  1. Empowered to Improve existing methodologies.
  2. Learn to work in a group or community.
  3. Examine the possibilities that exist “within” the problem.
  4. Strategic Enablers in building creative problem-solving skills.
  5. Forced to focus on long-term goals to create a plan for future success.
  6. Learn the importance of a problem model that organizes the resolution process.
  7. View as opportunities to improve and grow personally and professionally.

5 Common Characteristics of a Problem

  1. All are varied in size and details.
  2. Collection of Comprehensive Knowledge.
  3. All have requirements for effective efficiencies.
  4. All bring adversity with them but opportunities as well.
  5. All need someone acting within the capacity of a leader.


The Stages of Problem Solving. (n.d.). Retrieved February 11, 2018, from

15 Problem-Solving Activities.Retrieved February 11, 2018